Posted on 20th September 2020 at 18:47
All UK water supply and treatment companies are required to invest in their assets regularly to modernise and increase efficiency and provide the best service to their customers. This requires planning in advance for a 5-year cycle and includes upgrades to infrastructure, renewed equipment and improvements in the treatment processes, since many treatment plants have been in use for more than 50 years, possibly longer.
The industry is used to this cyclic approach, but some water companies are questioning whether they make the best value and look to improving the definition and communication of what they need to do.
MAT Ltd were engaged by one such Company.
This is their story: