Management by Coercion; Leadership by Consent
Posted on 2nd August 2021 at 15:10
How commercial and voluntary organisations treat their staff significantly influences their effectiveness and their bottom line.
In any organisation there are people responsible for other people. In some, everything runs smoothly, staff are settled, they know what they’re doing and are happy to be there.
In others there is an undercurrent of distrust, a feeling of resentment, chaos, high workforce turnover, disillusionment.
I know which type of organisation I’d want to be associated with, but how do you reach that ideal?